Shipping policy

Shipping Coverage

We currently ship to addresses within South Africa. For international shipping inquiries, please contact us at info@kovotech.co.za.

Processing Time

• Orders are processed within 1-2 business days (Monday-Friday, excluding public holidays)
• You'll receive a confirmation email with tracking information once your order ships
• Orders placed on weekends or public holidays will be processed the next business day

Shipping Methods & Delivery Times

Standard Shipping

• Delivery time: 5-7 business days
• Cost: Calculated at checkout based on order value and destination
• Available nationwide

Free Shipping

• Free standard shipping on orders over R2000
• Applies to standard delivery addresses within South Africa

Tracking Your Order

• All orders include tracking information
• You'll receive a tracking details via email once your order ships

Delivery Locations

We deliver to:

• Residential addresses
• Business addresses
• PO Boxes (where applicable, depending on courier)

Please ensure your shipping address is complete and accurate to avoid delays.

Order Changes

If you need to change your shipping address or cancel your order, please contact us immediately at info@kovotech.co.za. Once an order has shipped, we cannot modify the delivery address.

Delivery Issues

Delayed Deliveries If your order hasn't arrived within the estimated timeframe, please contact us at info@kovotech.co.za with your order number and tracking information.

Failed Delivery Attempts If the courier is unable to deliver your package, they'll leave a notice with instructions. Packages not collected within the specified timeframe may be returned to us.

Questions?

For shipping inquiries, please contact us at info@kovotech.co.za